logging in issue
#1
my friend tries to log in through the main site of closers but everytime she does, it keeps saying 계정이 존재하지 않거나 일치하지 않습니다 when clearly this accounts exists and she has wrote the email and password right. what is wierd is that i gave her an email that works for me that i normally use to play. if anyone knows what is causing the problem or what are we doing wrong, i am really grateful. thanks
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#2
(09-07-2015, 10:58 AM)PachiiSan Wrote: my friend tries to log in through the main site of closers but everytime she does, it keeps saying 계정이 존재하지 않거나 일치하지 않습니다 when clearly this accounts exists and she has wrote the email and password right. what is wierd is that i gave her an email that works for me that i normally use to play. if anyone knows what is causing the problem or what are we doing wrong, i am really grateful. thanks

Try to login using Nexon Plug/ a different browser:
http://closershq.com/Discussion-Starting...ers-Online

Also,try to use the account again (and you probably made a typo when sending the email or password? make sure it works for you and try to do it manually for your friend,either by being on spot or using teamviewer,she might be doing something wrong)
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#3
It sounds like you're sharing the account with her. She's not trying to log on while you're logged on, is she?
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#4
ah thanks person. that method actually helped Big Grin thanks
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